About rental car reservation by online
Finding a rent-a-car
Find a rental car by specifying the search conditions.
Choose the option that best fits your needs from our vast selection of plans for car rental in Hokkaido.
Online reservation can be performed on the same day, up to two hours before arrival, which means that you do not need to worry even if you are in a hurry.
More reasonable rates for online reservations
Customers who reserve online as opposed to the traditional (phone) reservation are entitled to more reasonable rates.
Also, online reservations are accepted 24 hours a day.
Take note of your reservation number
The reservation number, which is displayed after the reservation is completed, is necessary to confirm, change, or cancel your reservation. Make sure to take note of it.
About rent-a-car reception
About Car Rental reception
Procedures before departure at the rent-a-car shop
Before borrowing the car, you will be asked to present your driver's license.
※We cannot lend the car to customers who do not have their license with them.
We will then explain the coverage options and other important details regarding use of the car (you will then be asked to sign a written agreement.)
Payment of the usage fee
Upon departure, you will be asked to pay the price stated on your contract. Extra charges for overtime usage or gasoline will be calculated upon return. Payment must be made on the same day, either via credit card or cash.
Checking the car with the staff and departing
A member of the staff will check the car's exterior together with you and you can then depart.
About returning rented cars
Drop-off is allowed at other branches
When reserving, you are given the convenient option to select a different branch for car drop-off than the one you picked up the car in. (Please change your return branch during reservation if you want to make use of the drop-off service)
*Using the drop-off service will result in an additional fee
When returning the car, fill the tank at the nearest gas station
When you return a rented car, please return it with a full tank.
If the tank is not full, we will charge for an additional five liters (as commission) and an approximation of the empty tank volume.
Payment for extended use is made upon return
If you use the car for more time than originally reserved for, you will be asked to pay the extension fee upon returning it.
*Please contact the branch from which you have borrowed the car if you want to extend the use time.
Depending on the current status of reservations, it may not be possible to extend the rental time.